Samples - Acoustic Slatted Wall Panels

Asked for 4 samples, but was sent 3. Note in box that 1 sample was not available. Unfortunately that sample was the one i wanted to look at most. So now I have paid for 3 samples, and await the preferred one. If I was informed of there not being a sample available, I would have sourced elsewhere, and cancelled the sample order, not being charged the £9.99.

Sample arrived later than stated 6 working days after order. Only 3 samples arrived out of 4 ordered. No numbers on samples so we couldn't workout what exactly was what colour wise. Samples were in cardboard box Only and it had rained on the delivery day and all 3 samples were wet through on the felt. Should had come in a internal plastic bag, this is the UK and it rains a lot.

Samples took 5 days to deliver, one of the samples only had 1 staple in it , so looked like it was about to fall off which made me wonder how the real panels would arrive. In general cheap price but cheap looking product too, you get what you pay for. I did ring to discuss their premium range and would have been prepared to purchase but they dont offer samples in the 3 sided premium range.