Chisos No. 1

Overall a great experience

Really happy with the boots and experience with Chisos customer service. I bought a pair of boots but they were too small. After speaking with the customer service team, they recommend the correct size and started the return process. The return was a really easy process. The new pair was a perfect fit. The chisos No. 1 is a very comfortable boot. The heel is taller than my other boots which was a surprise. The only thing I regret is returning the stickers and koozie with the small boots. The new pair didn't have any of those small goodies.

Quality is excellent. Problem for me is sizing. I wear a size 12D but for whatever reason, I ordered a 12.5D boot from you folks. On trying the boots on, they were extremely tight. I should have returned the boots and tried a 13D. I wear Rios and Lucchese boots in a size 12D and they fit great. I going to try to have your boots stretched as much as possible. All my fault, not yours. You may inform your prospects your boots run small.

Impeccable quality. Weird fitting (for me).

Beautiful, elegant boots- proudly made by my fellow Mexicans. However.. I never experienced fitting discrepancy from one foot to the other before trying these boots. With the Chisos No. 1 , my left is a bit loose and the right one is too tight. I managed to stretch the right toe box with a shoe stretcher and barely got away with it. I should have chosen half a size bigger- but then the left one would have been even looser, requiring extra insole volume.