Is it just me or has the quality dropped?

I’ve bought these on the past and they were great. They just seem baggier, looser around the neck and generally less flattering. The cotton seems different. They don’t wash as well either. Probably lost me as a repeat customer

Return Process Sucks

I needed a different size, the return portal wasn’t work, no number to call. Tried their text line, no response. Tried the chat bot, chat bot couldn’t fix it. Finally got to a human through email, but they no longer had the size I need in the same colour, so I had to pay an extra $20 for the right size in a different colour. Only did so because it was a gift, and I wanted them to have the right size. And in the end they said they wouldn’t want this kind of t-shirt again, because it was comparable to Walmart quality and not worth the price.

Oddly the V-neck tee shirts run quite large compared to the crews and polos. It’s a good shirt but it feels baggy on me. This fit difference should be noted on the site.