Your ring broke, and you need a new one?
For our warranty, we offer an entirely new ring at the cost of shipping.
Please include a note with your order number and size needed in the "notes to seller" once ordered.
***For our 1 year warranty
***Only one replacement permitted
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967 ratings
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I purchased a wedding band and matching watch for my husband for our wedding, over a year ago, but of course didn’t give it to him until the day of our wedding on August 7th. He is absolutely obsessed with the matching combo!!
Upon gifting, he realized the dial to the watch was loose. It eventually completely fell off. I sent an email to customer service and they responded quickly! Within a week, my husband had a brand new watch in the mail! 10/10 recommend! Great company to work with!
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Stacy · 2 days ago
I lost my ring after a few years of initial purchase and was able to get a replacement with ease. I was also able to change the ring size to be a better fit with no additional cost and the ring arrived promptly with an international delivery. Overall very happy with the product
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Alexander · 5 days ago
My husband lost his ring and all I needed was the order number and they replaced it making it very easy and helpful all I had to do was pay for shipping. It was amazing and I seriously appreciate it, due to my husband’s job he looses things easily. Thank you again!