I want to thank the Hollywood Racks team for taking care of consolidating my orders. When I realized that a part in one order was duplicated in another order, they were good enough to remove the duplicate item and consolidate the rest of the two orders into one.
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Val · 12 days ago
Bike cable replacement
The bike cable lock from the bike rack I purchased in May 2025. I contacted Hollywood Racks of the failure and they replaced it at no charge without any questions.
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Jerry · 19 days ago
Fast response to product question
I lost my bike rack key and was also in need of a cable lock. So happy to see the same key unlocks the entire system. I reached out to customer support to verify and reply was rather quickly and clearly. I’m happily back out riding