Discord

Best Costumer Service out there

Anytime I’ve had a problem with a Elgin product no questions asked they replace it. They’ve kept my business for a decade because of this exceptional service.

Customer service!!

So far I love these products, but mostly the customer service/ warranty has been outstanding. I had a couple issues but they sent out a new pair right away

Excellent product and equally supportive customer service

As a professional landscape designer and installer I have been purchasing these headsets for the last two seasons. They block out the sound of loud equipment very well, have great sound quality and are durable. I have had them pulled out of my ears by tree branches more times than I can count, wet in the rain and with sweat and they generally take it. I have lost a couple to mishaps, like mistakenly dipping one earbud into a pool that I was leaning over, but overall they have been great. There have been two instances where after much use there was a malfunction. My last set just refused to charge one day for example. The customer service and warranty claim procedure is excellent, very easy to deal with and prompt. I have had a replacement sent twice now when something wasn’t right and was not a fault of my own. I will continue to purchase these headsets without hesitation as they have proven to be very dependable, and if not, Elgin is very good about honoring their warranty. Buy with confidence!