Survivor Filter PRO Ultra Filter Replacement, Compatible with Electric PRO X

Excellent support

Our first trip out with the survivor filter, the little plastic piece where the outlet tube attaches broke off. The unit did not survive airline luggage handling. However, we are still able to use the filter by aiming the outlet sprout at a gallon bag. For 1 week, we probably saved 4 gallon worth of disposable plastic bottle. The filtered tap water for drinking and ice cube making tasted excellent. We were able to use both the wall outlet and a usb battery power bank to run the filter. After we return from the trip, we reported the damage looking to order a replacement part. Customer support honored the lifetime guarantee and ship out a replacement filter that includes the broken piece. Since it's part of a consumable, I fully expected to have to pay for it. I'm pleasantly surprised that they have gone above and beyond.

Pro Ultra Filter review

Used a new Pro Ultra Filter to easily replace an old one that was quite dirty and the flow rate improved significantly and providing the same clean appearance and refreshing taste of water.

A very practical upgrade

I bought 2 of these to use after my original types are used up. I have been very happy with customer service and the quick delivery.