Whoah. 1 this portafilter is absolutely stunning & 2 I had no idea how much I could improve my shot until using a bottomless... it's unreal! So glad I made the purchase!!

Customer service is not responsive. I ordered the wrong size portafilter. I’ve attempted to contact them to return the wrong size and buy the correct size. They never responded. I followed up with them days later. Still haven’t replied. I went to another brand and bought my filter and I’m thoroughly satisfied. The product is beautifully crafted and I’m sure good quality, unfortunately I can’t use it. What a shame, the other brand got my recent and future purchases.

Customer service is terrible