La Pampa is made from pure Australian wool, which means — like our friends the gauchos — it's built to last. Intricate stitching detail adorns the base of the crown, so La Pampa can be worn proudly with or without a hat band.
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Still waiting
It really pains me to place a 1 star rating as nothing could be further from the truth when it comes to the impeccable quality of the hats from Two roads thus far...but this just temporary so my query can be noticed.
The two la Pampa gaucho hats (black and rust brown, 61 XL) I ordered would have not doubt been amazing, as I own two versions of the Echo Park (Ivory and Dark Earth, 61 XL) already.
However it has been almost a month and I haven't gotten any updates on my order, USPS shows tracking only up to 5th September.
I have emailed (since the support option on the website only allows for US numbers) but haven't gotten any response as yet.
My past interactions with Two roads co - particularly through Kacey have always been stellar, so I am maybe chalking this situation down to an anomaly I hope they are able to remedy soon.
Best regards,
Dennis, Denmark
D
Dennis · September 23, 2026
I requested repeatedly from Two Roads that they honor the “Rewards” I had earned from two previously ordered hats. Nowhere on their website did it say this could not be applied to a sale hat. There was no customer service phone number and the person who ultimately responded by text could not get this company to see how unhappy I was with the lack of customer service support. Like the hats, tried to support this business, but could not be more disappointed. I never leave negative feedback, but maybe doing this will sink in, and you did ask!