NV Series Trolling Motor

Negative Review - I Never Received this item!

Extremely Disappointing Customer Service I ordered multiple items from Newport (NK300 motor, Battery and Kayak series trolling motor) and unfortunately had a very poor customer service experience. The Kayak series motor didn't arrive for several weeks. I tried to follow up and couldn't figure out what is goin on.. So, all in all the Kayak series motor was never delivered, and it took approximately literally 3 weeks of trying to get the issue resolved. Even after the issue was finally addressed, I received no apology and no explanation for what really happened. I asked to cancel this item of my order list and refund for the missing item. After 3 weeks and finally after I spoke with someone who was suppose to review what happened and all simply removed from my missing trolling motor off the order, and I was left expecting a refund for that portion of the purchase. I understand that shipping problems happen, but the lack of communication and follow-up and proper explanation was the most disappointing part. After purchasing multiple items, I expected much better customer service. Id like to find a way to post this review publicly because I think potential customers should know about my experience not just visitors to Newport’s own website which is probably not going to post this negative experience. Overall im very disappointed customer.

Received and installed my...

Received and installed my replacement NV 55lb which was a replacement for my 2019 NV 55 which had speed failures repeated times .After speaking to the Newport rep l was provided with a great customer loyalty replacement price on a new unit. All is well, runs great very pleased with Newports customer service.

What a great motor!

What a great little motor. Powers my 15' antique Coleman Scanoe with ease. The perfect choice to be used with my recently purchase 11lb lithium Newport battery and quick disconnect.