It took a few calls and emails to customer support to get it figured out but our WD Hitch is working great now! The key for us was lowering the ball and removing a link. It would help if the instructions said to compress the red bushing up to a quarter of an inch as this knowledge made all the difference.
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Brent · August 17, 2026
very high quality, it does exactly what it's supposed to do.
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Michael · 6 days ago
Set up instructions were easy to follow and the hitch has worked well on our first couple of trips.