Excellent customer service from beginning to end. Alex, Gio, and the entire team went above and beyond during the warranty process for my R58. After receiving the replacement, the difference is truly night and day. I now realize that my previous machine was never performing at 100%. The new machine has incredible steam power, consistency, and overall performance. What impressed me most was how seriously they took my concerns and how they stood behind their product. Problems can happen, but the way a company responds is what truly matters. I couldn’t be happier with the outcome. Thank you to the entire team for your patience, professionalism, and outstanding support!

R58

This is my second R58 after selling my other machine to friend who wanted to move up to a duel boiler. I looked around for several weeks and as a single coffee drinker household the huge 3.5L steam boilers made no sense. The Rocket is a looker and a solid product. After a chat with Wes I bought another R58. My experience with PCG was excellent and highly recommended. Pleasant informed staff with quick shipping. thanks.

This is a great machine. It arrived quickly and well packaged for safe shipping. Pro Coffee Gear customer service was amazing!