Free troubleshooting assistance after tuning service for cars and trucks
Step-by-step guidance to resolve mechanical issues efficiently
Data log analysis to pinpoint root causes of problems
No email chain communication for a streamlined support experience
Supports both data log analysis and random technical questions
Summarized by Shop
We literally get 50+ emails a week after a tune is sent to help troubleshoot issues with cars and trucks. We don't mind working with a customer; we simply cannot get wrapped up in an email chain with 20, 30, or even 40 responses (free of charge) - Often about data logs and random questions from customers, after the original tuning servi
Service Type
After tune data log and tech support
Support Duration
Post-original tuning service
Communication Method
Email and phone
Included Services
Data log analysis, troubleshooting, step-by-step guidance
Charge
Free of charge
Summarized by Shop
5.0
8 ratings
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He was very patient and attentive. I'm a truck driver so I'm wasn't always able to log on the days he asked but he worked with me every step of the way. My yukon performs very well since he made calibrations. He disabled DOD and made some timing, fuel, and transmission changes as well.
K
Kyle · August 9, 2026
Another great experience with Casey at Mailorder Tuner. Very responsive, excellent service and accurate tune. Can't ask for more. Thank you!
Anonymous · May 29, 2026
Casey and his team are extremely knowledgable and were able to get my ls7 2004 C5 Z06 running great after a throttle body change and octane adjustment. We went through a few data logs and file adjustments until He hit the nail on the head. Car now idles, runs and drives great. Casey was consistent and I would have zero issues recommending his service to anyone who requires it and will keep it in mind going forward with future projects.