The bag is impressive but the shoulder straps need more padding and support.

Functional and practical

I wasn't sure, but I'm very happy with this bag for work and travel. Has proved to be the perfect size and practical for my use. It is well made and seems to fit far more than I would anticipate while being a size that ensures careful consideration of what I need and avoids clutter. It maintains its size/shape regardless of how full it is. While the top handles look a little odd, they are super practical. Overall, it is comfortable, practical, and so far holding up very well. It provides peace of mind that it is protecting my valuables well, while being cost-effective and functional.

Sleek and efficient

Love this bag and tried to find others only just to come back to this. Just wish they made it ever so slightly bigger in the width.