Excellent customer service from Dualit …. even though it was a small replacement item the two pieces were packed with care which is a reflection of the company as a whole ……. very prompt service …. . thank you
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Annmarie · June 24, 2026
We have had our percolator for over 13 years, it’s used nearly every day, we even take it away with us. So pleased the knob assembley was still available to fix the old one that was leaking. We love it!
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Kev · June 16, 2026
great service
Thee correct part, at a reasonable price and delivered speedily We use our percolator daily, it is a fantastic product and makes first class real coffee. I would recommend it to anybody. many thanks for keeping us going Dualit