Bunny Lovey - Izzy

The bunny I received was not engraved. The photos shows a name in one of the bunny ears and that's what I was expectingto receive, since to me that it's what makes this toy special. I choose specially this one cause had the name engraved. Im very disapointed in receiving this product. I could get it anywhere else for less than $40. Not buying anything else from this store

I ordered gunamuna products in December as Christmas gifts and had an extremely frustrating experience. The order was delayed for weeks, tracking stalled with no updates, and the package was eventually confirmed lost. During this time, customer service was slow or unresponsive, and items sold out while I waited for answers. One item (Bunny Lovey) was refunded before I was given a reasonable opportunity to choose a replacement. Afterward, customer service would not provide a replacement as compensation and instead required me to repurchase the item. Escalation to management was denied, and no meaningful compensation was offered. Before ordering, I recommend reviewing the large number of similar complaints posted on the Better Business Bureau. My experience closely mirrors what many other customers have reported. I would not recommend this brand based on reliability or customer support.

Absolutely love this sweet lovey. It’s so well made and so soft! I love that it goes in the washing machine. All we need now is our sweet baby, arriving any day now!