Adjustable Knee Support Strap (2 Straps Included)

I ordered September 12th. It's October 11th and I have not received it and no status is available. I'm feeling robbed.

I asked for a refund. I didn’t get the product!!!!

I haven't heard anything about when I'm getting it I ordered it I believe on the 22nd of August it's almost 7th or 8th of September and I'm about to call it in to cancel the order