Magic Ink Pens

I am very disappointed with my experience. The Little Explorer books I received were much smaller than what was advertised. The pen gripper arrived melted inside the package, making it unusable. In addition, several free promotional items that were supposed to be included have not been delivered. I have emailed the company twice to report these issues and request assistance, but i have not received any response. The lack of customer service is just as disappointing as the condition of the products. I expected to receive what was advertised and at least receive a reply to my concerns. Based on my experience i cannot recommend this company.

need more pen tools for the pens in case they loses them and they will not spare

Truly is magic ink and disappears, must take the pen gripper on and off each time hou need to put the pen away which is inconvenient