Red Currant Tortoise Candle

I love Red Currant! ❤️

I love Red Currant! As I was unwrapping the box, I could smell it through the plastic! Fabulous! Receiving these is like Christmas to me. Beautiful as usual. I want to give as a gift, but can only part with them 1/4 of the time! It's sad I know, I'm working on it. But in these challenging times...my candles are an instant mood changer for me! I'll try to part with at least 1 from my order.....uh next month! Thanks Votivo!!

My Love

This candle brings a smile to my face! I love this fragrance throughout my home. Wonderful smell creating a beautiful atmosphere.

Beautiful candle, terrible burn: the Tortoise vessel needs to be redesigned

I am a longtime Votivo customer, and Red Currant has been one of my favorite home fragrances for more than twenty years. I also own a retail store where I sell Votivo candles, so I am very familiar with both the product and proper candle care. I have stopped purchasing the 22.7 oz Tortoise candle because it tunnels worse than virtually any candle I have ever burned. The vessel is beautiful and Red Currant smells incredible, but the two-wick configuration simply does not appear capable of producing a full melt pool across a vessel this wide. It either needs a third wick, larger wicks, different wick placement, or some other redesign. This has not been an isolated experience. Every customer who has purchased this size from me (in every fragrance that I offered it in) has complained about the same problem, and I have had to issue refunds because of it. Because I love the vessel, I have tried repeatedly to make these candles burn properly. I have followed Votivo’s candle-care instructions, trimmed the wicks appropriately, burned them in a draftless area, used metal candle toppers, and even tented the candle with aluminum foil. Nothing solves the problem. In one particularly frustrating attempt, I allowed a brand-new Tortoise candle to burn for NINE continuous hours on its first burn— more than twice Votivo’s recommended maximum burn time— in an attempt to achieve the full melt pool Votivo recommends. Even after nine hours, the wax still had not melted completely to the edges. At that point, this cannot reasonably be attributed to improper candle care. What makes the experience especially frustrating is that when I have contacted Votivo about the problem, I have received generic instructions explaining how to burn a candle properly. I have been burning Votivo candles for two decades. More importantly, other customers have reported the same tunneling problem with other fragrances in this same Tortoise vessel. This appears to be a problem with the vessel/wick configuration, not the way customers are burning their candles. I genuinely love Votivo. I love Red Currant. I WANT to buy this candle. But a premium $74 candle should not require candle toppers, aluminum foil, or hours of troubleshooting just to burn the wax customers paid for. Please stop blaming candle care and address the actual problem with this vessel. The Tortoise candle needs to be re-wicked or redesigned.