Got the pen. I can smell the smell you get at the dr office. So I know it is doing something. Too early to tell if it works as I just got it yesterday. Wondering if it works on scars that are raised ? But so far so good. I will update soon.
A
Annette · September 21, 2026
Received the pen and it didn’t work. It didn’t come with the case or “extras” as shown.
Contacted the seller and they refused to issue a refund or to send a new working pen. They are located in China and said I had to pay for shipping to send a defective product back to them. Horrible customer service and defective/cheap feeling product.
J
Janice · September 27, 2026
It works, but it’s not true that it doesn’t burn you. It’s just like another pen I bought. Thus one said it’s different, and it’s not.